Closing Your Bank Account and Utilities in Denmark | exploringdenmark
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Closing Your Bank Account and Utilities in Denmark

Leaving Denmark or just moving? Here’s how to properly close your Danish bank account and all utility contracts—step by step. Don’t risk unpaid bills, fees, or lost refunds!

Tip: Never leave a bank or utility open in your name after departure. Unpaid bills can lead to fees, debt collectors, and problems if you return.

Overview: What to Close Before You Leave

🏦

Bank account(s)

Close or move all accounts, including NemKonto (public payments go there).

🔌

Utilities & subscriptions

Electricity, water, heat, internet, phone, TV, gym, insurance, streaming.

📨

Final bills & refunds

Provide forwarding address + valid account for any payouts.

Closing Your Danish Bank Account

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In person or online

Most banks (Danske, Nordea, Jyske, Sydbank) let you close via branch or secure Netbank message. Bring ID/MitID if in person.

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From abroad

You can usually close by secure message or post with ID copies. Call your bank’s international line for steps.

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NemKonto

If you expect payments (tax refunds, SU, salary), register a new NemKonto (can be EU IBAN) before/after closure.

Closing Utilities, Internet & Subscriptions

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Electricity/water/heat

Notify at least 14 days ahead. Give final meter readings + forwarding address. Common providers: Andel Energi, HOFOR, EWII.

📶

Internet & mobile

Cancel with YouSee, TDC, Telia, 3, etc. Many require 1-month notice. Return routers/TV boxes to avoid fees.

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TV, streaming, gym

Cancel online/by email. Request written confirmation of the end date and final settlement.

Step-by-Step: Close Accounts Before Departure

1️⃣

Give notice

Inform your bank/providers 2–4 weeks before moving. Ask for their closure process.

2️⃣

Pay final bills

Clear direct debits/standing orders/invoices. Save receipts/screenshots.

3️⃣

Get confirmations

Obtain written proof that accounts/contracts are closed and charges stop.

4️⃣

Share new details

Provide new IBAN and forwarding address. Update e-Boks and NemKonto if needed.

What Happens After Closing?

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Refunds & deposits

Landlord/utilities may pay out after you leave—ensure they can reach you.

✅

NemKonto & payments

Expecting tax refunds/SU? Keep an active NemKonto (foreign IBAN possible via nemkonto.dk).

🧮

Final tax return

File your last return and update SKAT. Refunds are paid to your NemKonto.

Useful Links & Resources

Frequently Asked Questions

🌍 Close a bank account from abroad?

Usually yes—via secure message/phone/post with ID. Get written confirmation.

💵 Expecting a tax refund?

Register a new NemKonto (EU IBAN allowed) on nemkonto.dk.

📸 Meter readings?

Follow provider/landlord instructions; submit numbers/photos at move-out.

⚠️ Didn’t cancel in time?

Contracts keep charging until cancelled in writing. Always get final settlement.

⏱️ Bank closure timing?

Often 1–5 business days; requirements vary if you no longer have CPR/MitID.

📦 Returning equipment?

Return routers/TV boxes to avoid fees; most firms offer labels or drop-off.

🏘️ Moving within Denmark?

No need to close—just update your address with providers.

🎓 Student tips?

Start a month early; check for deposit refunds and student bank products.