Digitalization & E-services in Denmark
Denmark is among the world’s most digital societies. Banking, tax, healthcare, school portals—nearly everything runs online. Here’s how to get set up fast and thrive in Denmark’s e-society.
Overview: Denmark’s digital setup
🆔 MitID (digital ID)
Your secure login for banks, tax, healthcare, and public services. App-based, with strong authentication.
📬 Digital Post / e-Boks
Official mail from the state, hospitals, and many companies. Turn on notifications—missing a message can have deadlines.
🏦 NemKonto
Your registered bank account for payments to/from authorities (wages, refunds, benefits). Set it up after opening a bank account.
Key e-services & what they do
📝 Tax (skat.dk)
View income, adjust deductions, and file returns online. Log in with MitID.
🧑⚕️ Health (sundhed.dk)
Book GP/specialists, review test results, renew prescriptions, and message clinics securely.
👩🎓 Education portals
University applications and study admin (e.g., optagelse.dk), plus school-home communication systems.
🏛️ borger.dk
Gateway for public self-service (move address, benefits, family services). Uses MitID for login.
📱 Apps you’ll use
MitID, e-Boks/Digital Post, your bank app, Rejseplanen/transport, and your kommune’s apps.
🧾 Invoices & payments
e-invoices and MobilePay are common. Many places are cashless; cards and mobile payments dominate.
Practical tips for newcomers
⏱️ Sequence matters
1) CPR & address ➜ 2) Bank account ➜ 3) MitID ➜ 4) NemKonto ➜ 5) Digital Post notifications.
🔔 Turn on alerts
Enable email/SMS in e-Boks/Digital Post so you never miss deadlines or letters from authorities.
🔐 Security hygiene
Never share codes. Use device lock, keep MitID app updated, and beware phishing pretending to be banks/authorities.
🆘 If you’re locked out
Contact your bank or visit a MitID help desk with ID to recover access quickly.
Useful resources & links
🆔 MitID
📬 Digital Post / e-Boks
🏦 NemKonto
🧾 SKAT (tax)
🧑⚕️ Healthcare
🏛️ Self-service
Related on exploringdenmark
🆔 MitID & NemID guide
📝 CPR number
💳 Banking in Denmark
🏠 Move & register
Frequently asked questions
🔑 What is MitID?
A secure digital ID used for banks and public services. You’ll activate it after getting CPR and a Danish bank account.
📬 What’s Digital Post/e-Boks?
Your official digital mailbox. Enable alerts—authorities assume you read messages there.
🏦 Do I need a NemKonto?
Yes—register one Danish bank account as your NemKonto for all public payments and refunds.
🔐 Is it safe?
Yes, with MitID’s strong authentication. Never share codes; beware of phishing.
🆘 Locked out of MitID?
Contact your bank or a MitID help desk with ID to recover access quickly.
📱 Which apps should I install?
MitID, e-Boks/Digital Post, your bank, Rejseplanen/transport, and any local kommune apps.