Digitalization & E-services in Denmark
Denmark is one of the world’s most digital societies. From tax to doctor’s appointments, banking to university, almost everything happens online. Here’s how to get set up and thrive in Denmark’s e-society!
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Did you know? 99% of Danish households have internet, and most public services are 100% digital—meaning you’ll need to get set up with MitID and Digital Post right after arrival!
Overview: Denmark’s Digital Society
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Digital Post/e-Boks
Receive mail from authorities, doctors, and banks online via e-Boks or Digital Post.
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NemKonto & Banking
Every resident must have a “NemKonto” for salary, tax refunds, and benefits. Read more
Key Digital Services & What They Do
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Digital Tax (SKAT)
Annual tax is 100% online at skat.dk. Use MitID to log in, see your income, deductions, and file your return.
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Health & Sundhed.dk
Book GP and specialist appointments, renew prescriptions, and see lab results on sundhed.dk.
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Education Portals
Apply to university, check grades, and communicate with schools using optagelse.dk and university e-portals.
Practical Tips for Newcomers
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Always Check Digital Post
Authorities and doctors ONLY send official mail digitally. Set up SMS/email alerts in e-Boks or Digital Post.
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Mobile & Apps
Install the MitID, e-Boks, and your bank’s app. Most Danes do nearly everything on their phone.
Useful Resources & External Links
Related on exploringdenmark
Frequently Asked Questions
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What is MitID?
It’s your secure digital ID for logging in to banks, government services, and even healthcare. Most newcomers must apply for MitID as soon as they have a CPR and bank account.
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What is Digital Post/e-Boks?
Official communication from the state (and many banks, hospitals) arrives in your Digital Post or e-Boks—check it regularly!
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Do I need a NemKonto?
Yes—your main Danish bank account must be registered as your NemKonto, which is used for all payments to/from authorities (salary, tax refunds, benefits).
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Is online banking safe?
Yes, as long as you use MitID or NemID and never share your codes. Danish banks have very high security standards.
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What if I have problems logging in?
Contact your bank or visit MitID support for help resetting access or lost phones.
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What apps do I need?
Most people use the MitID app, e-Boks app, their bank’s app, and the Digital Post app. Many public transport and health apps also use MitID for login.